Menu Guide
or
Order Taker?

Dining Room
Sales

QACi Dining Room Shops completely detail:


Everyone likes to think their staff are menu guides, not order takers. We role play the ordering process in such a manner that it becomes very clear which description the wait conforms to. What would your wait person do with a guest who says "everything looks good" and can't decide what to order? How would they respond to a guest who tells them at the greeting they are "starving"? Will they add two coffees to the check if they are ordered after the check is presented? Everything the shoppers do and say has a purpose, and the result is much better information for the client.